POLARIS VBC have a complete national and international network of freelance workers, providing companies and professionals with administrative and commercial support. POLARIS VBC can also make available additional backing to those professionals and companies wanting to set up their businesses in our country. We can provide them with rented office premises, the necessary administration, consultancy, together with fiscal and tax advice for establishing themselves in Spain.
The virtual secretary / office makes it possible for a company to reduce personnel expenses to the maximum while offering simultaneously a broad time frame and excellent, guaranteed and high quality service. We have recommendation letters that support this.
Our company has been created to provide companies and professionals with services in Madrid that, if established individually, are not income-productive.
Our telework-based administration system is vastly cheaper than a small office with one employee. In addition, we are determined to provide our customers with top-quality and reliable services. This is the reason why our secretarial team is highly experienced in supporting companies from all sectors, respecting the image of your company; we have letters of reference as a guarantee. Whenever possible, your customers will always be in contact with the same secretary, thus improving the relationship.
Full administrative coverage can be provided and on many occasions this will be of invaluable help to solve a multitude of problems that our team will deal with professionally, while taking maximum care of your company’s image. You will have the best qualified and experienced professionals for 50% of their real cost.
The virtual office is the appropriate place for starting-up new companies.
Our commitment with the client is to design our services so they are made-to-measure, cost a fair price and are undertaken by reliable professionals with years of experience.
Postal and commercial address.
Telephone lines, answered according to your instructions (private or general line)
Use of our fax number, postal address and own e-mail address on customer letter-heading.
Postal, fax and e-mail reception.
Telephone reception through diverted calls, exclusive telephone lines, and presence lines 900,901,902...
Outgoing phone calls.
Agenda arrangement.
Incoming phone calls and order reception.
Order-purchase management, enabling decision-making, assistance in dispatching orders and follow-up, claims etc.
Issue of delivery notes and transport arrangements.
Invoicing.
Issue of bills-of-exchange.
Claims.
Administrative support in general.
Document processing.
Letter writing.
Filing.
Event organization.
Completion and follow-up of mailings.
Support for repetitive work.
Preparation for document dispatch, enveloping, postage.
Document scanning.
Urgent affairs.
Tape transcription.
Issue of short messages to mobile phones (SMS).
Translations.
Hotel bookings.
Car rentals.
Tickets and travel reservations.
Correspondence. Dispatch of sealed correspondence to the indicated address, opening, classification and filing.
Messenger services.
Accountancy, personalized consultancy (labour, fiscal, tax and accounting consultancy)
We aim to cover all those administrative services that you would request from your own personal secretary at your own office. With personalized customer service.
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